About Universal

At Universal. we believe in being the voice of the unheard. Utica is a city that has a long history of welcoming immigrants and refugees from different countries and cultures. Many people in our community do not speak English as their primary language, yet they still need essential services such as healthcare, social, financial, law, and lastly education. Unfortunately, communication isn't always accessible to non-English speaking people. As diversity continues to grow we believe language service accessibility should not be restricted by environmental factors such as location or lack of local resources.

Our Vision

We live in a globalized community where language is essential for understanding and collaboration. But language barriers can also cause misunderstandings, conflicts and missed opportunities. That's why we offer professional translation and interpreting services for businesses and individuals who want to connect with people from different cultures and backgrounds. We work closely with each client to understand their unique needs and provide customized solutions that meet those needs.

Our Mission

Universal Language Solutions was founded with the mission of helping individuals and businesses communicate effectively through multilingual services. We understand that language is more than just words, it is a bridge that connects people, cultures and ideas. That's why we are committed to providing our clients with the highest quality translation and interpretation services.

Our Committment

Our commitment is to create a space where your brand can expand on communicating with multiple different languages with the simplicity of utilizing our services. Our commitment to connecting people with professional interpreters is the heart of everything we do. We are proud to have the opportunity to build a reputation as a trusted provider of translation and interpretation services.

Meet Our Team

We are a team of experienced professionals.

Jerry

Kailey

Veronica

Mercedes

Our Commitment to Utica

Utica is a city in New York that has a rich and diverse history and culture, with a population of over 64,000 people, of which 21% are foreign-born and 32% speak a language other than English at home. Diversity is not only a reality in Utica but also a value. It is something that makes Utica a better place to live for everyone. By recognizing and appreciating the diversity of our city, we can learn from each other, grow together, and contribute to our common good.

Whether you need translation or interpretation services for business, education, healthcare or personal matters, we have the expertise and experience to meet your needs. Our team of language professionals is fluent in a wide range of languages, including Spanish, Arabic, Bosnian, Vietnamese and more. They also know the specific terminology and cultural nuances of various industries and sectors. They deliver accurate, precise and culturally appropriate translations and interpretations that reflect your message to your audience.

Sara was incredibly helpful during the testing process and in connecting with the student. Her Spanish interpreting services helped put the child at ease, which allowed him to come out of his shell more. I appreciated her enthusiasm and the positive energy she brought to the testing situation. This contributed greatly to the accuracy of our testing results. I would highly recommend her.
Chris Martin
Client
Universal Language Solutions is truly the best! Thank you for you service today 😀 Best interpreting agency hands down.
Deinna Granato
Client
My team at Smart Carrier had the best time collaborating with Universal Language Solutions on a recent project. They are all extremely professional and easygoing. I highly recommend them.
Rachelle Guitian
Client
I was in a bind, so I reached out to Kailey who sent one of her staff members to my office immediately. The staff member sat through an hour long appointment with the patient and then helped him schedule his follow-up. Highly recommend this company and will definitely be reaching out to them in the future!
Angela Bartlett
Client
I was completely impressed with their professionalism and customer service.The project manager here is very friendly, she responded to all my questions. She was on time with our plans. II needed a document translated for a specific day and they completed on time. My new translated document looks professional, well done. I highly recommend UNIVERSAL Language Solutions.
Eva Guerra
Client
Kailey and her team have been a great asset for my business. The professionalism and service go far beyond anything I would expect, and because of this, the service of my own clients is enhanced. I can’t recommend them enough!
Andrew Carpenter-Brockway
Client